Fix Exchange is currently in Recovery Mode Outlook Error

Exchange Server and Microsoft Outlook is one of the widely used combination in several organizations. For the better communication both of these modules should work perfectly. By enabling the Cache Exchange Mode in Outlook users can work Offline (as Cache Exchange Mode creates OST File).

Cache Exchange Mode provides the way of working Offline for Exchange users. When this mode is enabled, then MS Outlook creates an Offline Storage Table (.ost) and stores all the offline work in this file. When Exchange Server becomes online all the offline data is synchronized with the Exchange Server.

Sometimes users face this Error “Exchange is currently in Recovery Mode” while trying to synchronize the Outlook OST file with Exchange Server. So in this blog we will discuss the possible reasons of this Outlook and Exchange error. We will also look into the best possible solutions to resolve this “Exchange is currently in Recovery Mode” error. Just follow the complete article and you will be able to fix this error.

Why Outlook Users face this Exchange is currently in Recovery Mode Error

Below we have discussed some reasons which leads to this error. Solution for this particular problem in discuss later in this article. So if you don’t want to know the reasons and only looking for the solutions then you can just skip this part.

  • Some kinds of Inconsistency or Error in Exchange Database (.EDB) file may result in this kind of error
  • Network Connectivity issue with the Exchange Server and Outlook.
  • DNS Configuration Settings are not correct.

How to Resolve Exchange is currently in Recovery Mode

Method 1: The simplest solution for this problem is just Disable the Cache Exchange Mode

When you disable the Cache Exchange Mode then Outlook would not create any Offline copy like OST file. It will directly access the data from Exchange Server and you will not encounter this kind of error. But the problem with this is that this setting would not allow you to work Offline in Outlook. You always need to be connected with Exchange Server. In case if you want to use this option just follow the steps mentioned below to disable Cache Exchange Mode:

Step1: Open MS Outlook Email Client and click on File options from the Menu settings.

Step 2: After that open Account Settings

Step3: From there click on Change button and then Uncheck the option Use Cache Exchange Mode.

Step 4:  Click on Next button and then restart the Outlook, this will disable the cache Exchange Mode.

You can enable the Cache Exchange Mode again, it will create new OST file with no error. With that you can easily resole the error Exchange Server is currently in Recovery Mode.

Method 2: Create new copy of OST file and fix this issue

In case if you upgraded your Exchange Server or you have changed your Exchange Server then you will need to create new copy of OST file. Just follow the steps mentioned below to create a new copy and resolve this error Exchange is currently in Recovery Mode.

Step 1: Close MS Outlook (If Open) and open Control Panel

Step 2: From Mail options click on Show Profile and then click on Add Button.

Step 3: Enter the name for your new profile and then click on OK button. This will create a new copy of OST file for you.

Method 3: Use CareUtils OST to PST Converter

CareUtils OST to PST Converter provides the best way of resolving the issues with OST file and convert it to PST file format. All data of OST file including emails, calendars, tasks, notes and attachments etc. will be saved into the PST file format.


In this article we have discussed the best possible solutions for resolving the error Exchange is currently in recovery mode. After using the steps mentioned in this article I have you must be able to fix this error. If you are facing any difficulty while trying the steps mentioned above. Please feel free to connect, we would be happy to help you. Thanks again for giving your valuable time in reading this article.

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